Custom CRM Software Development

Custom CRM software for managing leads, customers, proposals and follow-ups.

A CRM built around your sales and service process: leads from your website and apps, customer records, proposals, follow-up tasks and the full history of every relationship, connected to billing and support.

Scope

Who it is for

  • Sales teams tracking leads in spreadsheets, email and chat apps
  • Service businesses that need the full customer history in one place
  • Companies that want their CRM connected to invoicing, support or field apps

Typical technologies

  • Laravel
  • Filament
  • Livewire
  • REST APIs
  • MySQL
  • PostgreSQL
  • Flutter

What we deliver

  • Lead capture from website forms, demo requests and APIs
  • Customer and contact records with status, notes and attachments
  • Proposals and quotations generated as PDF
  • Follow-up tasks, assignments and email notifications
  • Customer portal for invoices, payments and project updates
  • Integration with ERP, billing and mobile apps

Built and operated by Apps Lanka

Related Apps Lanka products

Products we run in production, which can be configured, extended or used as a starting point.

How we work

From first call to long-term support.

  1. Discovery

    We clarify goals, users, integrations and constraints.

  2. Proposal & architecture

    A written scope, milestones and technical approach.

  3. Iterative delivery

    Working software you can review at every milestone.

  4. Launch & support

    Deployment, monitoring and long-term maintenance.

FAQ

CRM Software Development: common questions

Can website and app enquiries go straight into the CRM?

Yes. Contact forms, demo requests and API submissions can create leads automatically and notify your team by email.

Can sales staff use the CRM on mobile?

Yes. The CRM can work in the mobile browser, or we can build a Flutter app for field sales teams.

Can the CRM create proposals and invoices?

Yes. Proposals, quotations and invoices can be generated from customer records and sent as PDF.

Planning a crm software development project?

Tell us about your goals and requirements. We will reply with questions, a suggested approach and the next steps.